Research & Reflections

“Writing is thinking made visible.” — William Zinsser

Welcome to my thoughts and lessons across analytics, AI, and health informatics.

Behind the Scenes: My Journey as a Digital Alchemist at Northeastern University’s Global Symposium

When I first received the opportunity to serve as one of the organizers for the 2025 Northeastern University Global Symposium on Leadership & Project Management, I had no…

From Customer Service to AI Explainability: Why SHAP Matters in the Real World

Working as a customer service representative at Freedom, where I handled credit checks and customer inquiries, taught me one of the most valuable lessons of my career…

From Getting Around at Home to Getting Lost in Canada: My Navigation Story

Moving to a new country changes everything – including how you find your way around. My journey from Ghana to Canada taught me that navigation isn’t just about maps and…